Questions about Pet Strollers
Questions about JustPetStrollers.com
How do I decide which pet stroller is
right for my pet?
JustPetStrollers.com has created a brief and
informative "Pet
Stroller Buyers Guide" to help you select the right
stroller. The comfort and safety of your pet is
extremely important to us, so we want you select a stroller
that fits your pet's size, weight, and personality, along with
your needs! Please visit our Buying Guide for
hints and tips
on choosing the best stroller for you and your pet.
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How can I contact JustPetStrollers.com
if I have a question?
Please feel free to contact
us with any questions you may have.
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Why might I need or want a Pet Stroller?
Well, first of all, we want your pets
to get the exercise they need! Pet stroller have their
appropriate purposes, but please be sure your pet stays
healthy with daily activity!
Pet strollers have many purposes and functions, depending
upon your and your pets' needs. For example,
customers tell us pet strollers are great for dogs who are
older or injured. Some people want their cats to get more
fresh air. Others live in large cities and find they can
get their pets around more safely in a pet stroller.
Some find they want to take longer walks than their pets, so
they'll walk their dogs until they're pooped out and then roll
them the rest of the way. And some folks like to take
their dogs, cats, and other pets to places such as malls or
outdoor festivals where leashed pets may not be
welcome.
You'll find other pet stroller ideas shared by our
customers on our
pet
stroller blog.
Click
here to find out what our customers are saying about our Pet
Strollers.
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Are pet strollers difficult to assemble?
What if I need assistance assembling my pet stroller?
We've reviewed many pet strollers and have rejected many
for having insufficient quality or being too difficult to
assemble. Most of our pet strollers can be assembled in
just 10 or 15 minutes with no tools whatsoever!
For virtually all of the Pet Gear/Happy Trails pet
strollers, all that is required is to snap the wheels and
parent tray in place. The Kittywalk pet strollers are
also easy to assemble--just snap the wheels onto the frame and
slip the rods into place to expand the carrier portion.
When you receive your pet stroller, the box will contain
all the instructions you may need. In the event you
cannot find your instructions, here are some online versions
for many of the models we offer:
We are always ready to provide you the assistance you need
should you have any questions once you receive your pet
stroller--just contact us
by e-mail or phone! Please note that we can only
offer post-purchase assistance if you purchased the pet
stroller from us. We frequently get calls from people
who've purchased pet strollers from stores and online
retailers who cannot offer the same expertise or who do not
wish to service their products. We wish we could help
everyone, but to keep our prices low we must only offer
service to customers who've purchase from us. If you
want JustPetStrollers.com service, you must purchase from
JustPetStrollers.com!
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How does the AT3 parent tray fit?
The pet stroller that requires the most time for assembly
is the AT3. This excellent and sturdy pet stroller takes
approximately 30 minutes or so for initial assembly and
requires a screwdriver. In addition, we've found that it
can be challenging to snap the "parent tray" onto the AT3.
The reason the parent tray fits so tightly is to increase the
stroller's sturdiness. While it is a tight fit, we can
assure you the parent tray does fit onto the AT3; one tip for
installing the parent tray on the AT3 is to have two people
work together. Once it's installed you never have to worry
about the parent tray (or the pet stroller again)--the AT3 is
extremely easy to use and fold with the parent tray securely
snapped into place!
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Why can't I see images on JustPetStrollers.com?
If you are clicking on links to the larger
pictures and you are not seeing anything, the problem
could be that you are using a pop-up blocker that prevents the
larger images from appearing in their own browser window.
Please disable your pop-up blocker, or set it
to permit pop-ups just on our site. Or, if you are interested
in seeing a product in more detail and do not wish to turn off
your pop-up blocker, you can contact
us and we could send you images via e-mail!
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What can I do if I am having trouble
with this site?
Our site is hosted by Yahoo Stores, which occasionally has
technical issues. If you run into any difficulties, you
can contact us to
complete a sale by telephone, or please contact
us to let us know about the site problems so we can work
to correct the issue.
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What if I want to make a purchase but do not like to input
my credit card number online?
Inputting a credit card number on our site is safe (see
below), but we understand many people do not feel comfortable
doing so. If this is the case, we'd be happy to help you
complete a sale in a couple of different ways:
-
By E-mail: E-mail
us with the name of the item(s) you wish to purchase
and a telephone number where you may be reached. We
will call you to obtain your credit card number,
expiration date, and shipping information.
-
By Phone: Call
us toll free and we can help to complete your sale over the
telephone. If you reach us when the store is closed,
please leave us a message with your name and telephone
number and we'll be happy to call you back within a day.
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Is it safe to input my credit card on JustPetStrollers.com?
JustPetStrollers.com is hosted on Yahoo Stores, which
is the largest provide of e-commerce operations for small
business. We use industry-standard SSL encryption to
transmit credit card information securely on its way from the
shopper to our computers. This is the same security used by larger
online retailers and is the standard for the secure
online transmission of data.
In addition, Yahoo Store is certified CISP-compliant.
Created by Visa and MasterCard, the Cardholder Information
Security Program (CISP) outlines a standard for security
procedures for merchants and service providers that store,
process, or transmit cardholder data.
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What are the return and shipping
policies of JustPetStrollers.com?
All of our shipping, return, and other policies can
be viewed on our site.
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Does JustPetStrollers.com sell or rent customer data?
We do not sell or rent your customer data!
(We hate spam as much as you do!) See our complete privacy policies
on our site.
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